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Managed Services
MANAGED SERVICES
[Download PDF version]Focus on your business. We focus on your IT.
At Monreal Consulting Corporation, we know you can't manage what you can't measure. Our 24/7 monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.
You have invested inyour IT infrastructure and rely on its performance, security and reliability. Monreal's services not only ensure you have a qualified team ready to service this critical asset vut also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and Performance monitoring.
Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.
Our proactive monitoring and alerting identifies, tracks and reports on issues affecting the security, performance and reliability of your IT.
By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, preventative maintenance opportunities are identified.
Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.
Quarterly Business Review
Our network service program includes a Quarterly Business Review with your organization.
Prior to each QBR Monreal will audit all alerts and reports generated over the preceding 90 days and prepare a comprehensive analysis of our findings as well as demonstrate areas of cost savings, increased performance, any security vulnerabilities and over all health assessment of your network.
These meetings are designed to help ensure we:
1.) Are aligned with your IT business goals and address any changes as they occur;
2.) Present all the reports we have captures over the past quarter - ensuring you understand their overall impact to your business;
Our QBR summary and reports include:
- Executive Summary
- Website Monitoring
- Windows Server Health
- Work Completed Summary
- Site Performance
- Patch Status Detail
- Site Health
- Server Health
- MBSA and Patch Summary
- Asset Inventory
- Device Performance
- Site Performance
- Website Performance
Review and update you on all the work completed in the last quarter and discuss project(s) in progress;
Help identify IT solutions that will address existing a future IT requirements allowing you to ultimately make informed financial decisions.
Virtual CIO Services
- Assist the business management team with IT value analysis and engineering
- Improve service levels/eliminate recurring problems
- Increase cost-effectiveness/value for dollars pent on Information Technology (functionality versus cost)
- Increase responsiveness to business needs/flexibility to quickly take advantage of opportunities
- Maximize benefit from current systems and IT service expenditures
- Empower the business management team with ongoing IT measurements (Key Performance Indicators) to drive improvements linked to the business bottom line
- Advise and educate the business management team on IT issues, choices, opportunities, changes and root cause problem resolutions
- Assist with departmental budgeting, business planning, project estimating and total cost of ownership information for IT decisions
